Where Opulence meets Minimalism

FAQs

Shipping & Handling

We offer free standard ground shipping in the continental United States via USPS or UPS. All orders will be shipped out 1 - 2 business days after the order is received.

 

Returns & Exchanges

We sure hope you loved your new piece, but in case it just didn’t fit quite right or you decided you didn’t want to take it to a tailor to get that one-of-a-kind fit, we will gladly take back your unused item within 30 days of the date of purchase. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return your O vs. M Fashion item must be unused, have the tags attached, and in the same condition that you received it. It must also be in the original packaging. We hope you will try ordering from us again!

 

How do I return an item?

It’s easy to return an item. Save your original package, your original packing slip and email returns@ovsmfashion.com to receive a return code. Write the return code on your packing slip and ship the item back to us. Once your return is received and inspected, we will send you an email to notify you that we have received your item. Credit will automatically be applied to your credit card or original method of payment. Please allow 5-7 business days to see your refund to be reflected on your account. Receipt of refunds may vary based on the credit card company you used. If you haven’t received your refund in that timeframe, please contact us at info@ovsmfashion.com. To return your product, you should mail it to: O vs. M Fashion, 2807 Allen Street #380, Dallas, TX, 75204, United States.

Sale items

Unfortunately, sale items cannot be refunded. We curate our merchandise on a limited time basis to ensure you have unique fashion so we must keep our stock low.

 

How do I exchange an item?

O vs. M Fashion takes pride in offering unique fashion for a limited time so that you can maintain your individual style. If you would like to exchange an item for a different size please email returns@ovsmfashion.com to confirm we have the size you desire. We will hold the new size for you until you return your unused original item. Because we want you to be happy with your purchase we don’t charge shipping for exchanges.

 

How much does it cost to return an item?

We are a small start up and want to do our best to make all our customers happy. Unfortunately, we do not pay for return shipping, however, we do not charge shipping on exchanges.

 

Garment Care & Quality

Curating quality clothing is one of our top priorities. Please refer to the label in each piece of clothing for suggested garment care by the brand.

 

Method of Payments & Sales Tax

O vs. M Fashion accepts Visa, MasterCard, Discover, and PayPal to purchase from our website. O vs. M Fashion charges the appropriate state and local sales tax based on the delivery address of your order.

 

Size Guide

O vs. M Fashion carries various brands that have their own unique fit. Please use the size guide for the individual garment located on the product page to help determine fit.

 

Gift Cards

Currently, we do not offer store gift cards to purchase on ovsmfashion.com. We plan to add this feature in the near future so please check back or signup to receive updates from us!

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